A person reads every message. Not a bot, not a queue — a person.
Write to us
support@zevorae.com
We aim to reply within one business day. If you're writing about an existing order, please include your order number — it saves a round trip.
What we can help with
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Sizing. If you're between sizes or unsure, ask us before you order. We'd genuinely rather help you get it right than process a return.
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Your order. Tracking, changes, anything that looks wrong.
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Returns. Start here for a return authorisation — please don't send anything back before you have one.
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Something we got wrong. Tell us. We'd rather know.
Before you write
Our FAQ, Shipping, and Returns & Refunds pages answer most things immediately. But if you'd rather just ask a person, ask.