Overview
Welcome to Zevorae! The terms “we”, “us” and “our” refer to Zevorae. Zevorae operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Zevorae is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
1. Access and Account
By agreeing to these Terms of Service, you represent that you are at least 18 years of age (the age of majority in India), and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, you may be asked to provide information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete, and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.
2. Our Products
We have made every effort to provide an accurate representation of our products and services in our online store. Colors or product appearance may differ from how they appear on your screen due to your device and its settings.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted in our online store.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product and may limit quantities offered, on a case-by-case basis.
3. Orders
When you place an order, you are making an offer to purchase. Zevorae reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Zevorae confirms acceptance, and we must receive and process your payment first. If we do not accept, change, or cancel an order, we will attempt to notify you by email, billing address, and/or phone.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
4. Prices and Billing
Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect when the order is placed, as set out in your order confirmation email. Unless otherwise stated, posted prices include applicable GST and exclude shipping, handling, or other charges disclosed at checkout.
Prices on our online store may differ from prices at physical stores or other online stores. Promotions may be governed by separate terms; if there is a conflict, the promotion terms govern.
You agree to provide current, complete and accurate purchase, payment and account information, and to promptly update it as needed.
You represent and warrant that your payment information is true, correct and complete; you are authorized to use the payment method; charges will be honored by your bank/payment provider; and you will pay all applicable charges, shipping, handling, and taxes.
5. Shipping and Delivery
We are not liable for shipping and delivery delays. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you. For more details, see our Shipping Policy.
6. Intellectual Property
Our Services, including trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and their design, selection and arrangement, are owned by Zevorae, its affiliates or licensors, and are protected by Indian and international copyright, trademark and IP laws, including the Copyright Act, 1957 and the Trade Marks Act, 1999.
These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display or perform, republish, download, store, or transmit any Service material without our prior written consent. Nothing in these Terms grants any license or right under any patent, trademark, copyright, or other IP of Zevorae, Shopify, or any third party, except as expressly provided. Unauthorized use may violate applicable IP laws. All rights not expressly granted are reserved by Zevorae.
Zevorae’s names, logos, product and service names, designs, and slogans are trademarks of Zevorae or its affiliates or licensors and must not be used without prior written permission. Shopify’s name, logo, and related marks are trademarks of Shopify. All other names, logos, and marks on the Services are the property of their respective owners.
7. Optional Tools
You may be provided access to customer tools offered by third parties as part of the Services, which we neither monitor nor control. We provide access to such tools “as is” and “as available,” without warranties or endorsement, and we have no liability arising from your use of them. Use of optional third-party tools is entirely at your own risk; you should review the relevant third-party terms.
We may offer new features through the Services in the future; such features are also subject to these Terms.
8–15. Third-Party Links, Feedback, Errors, Prohibited Uses, Indemnification, Waiver, and Related Provisions
These Terms also cover third-party links, submission of feedback, errors and omissions, prohibited use of the Services, and related standard provisions. We may terminate this agreement or your access to the Services at our sole discretion at any time without notice; you remain liable for amounts due up to the termination date. Provisions relating to Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, and Privacy Policy survive termination.
16. Disclaimer of Warranties
The information presented on the Services is provided solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information; reliance on it is at your own risk. Except as expressly stated by Zevorae, the Services and all products offered are provided “as is” and “as available,” without warranties or conditions of any kind, except to the extent such exclusions are prohibited under the Consumer Protection Act, 2019 or other applicable Indian law. We do not guarantee uninterrupted, timely, secure, or error-free use of the Services.
17. Limitation of Liability
To the fullest extent permitted by law, Zevorae, our partners, directors, officers, employees, affiliates, agents, contractors, service providers or licensors, and those of Shopify and its affiliates, shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or any products procured through them, subject to any non-excludable rights you may have under the Consumer Protection Act, 2019.
18. Indemnification
You agree to indemnify, defend and hold harmless Zevorae, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from losses, damages, liabilities or claims, including reasonable attorneys’ fees, arising out of your breach of these Terms, violation of law or third-party rights, or your access to and use of the Services.
19–23. Severability, Waiver, Entire Agreement, Assignment, Governing Law, Headings
If any provision of these Terms is found unlawful, void or unenforceable, it will be enforced to the fullest extent permitted by law, and the remainder will remain in effect. Our failure to enforce any provision is not a waiver. These Terms and any referenced policies constitute the entire agreement between you and us. You may not assign these Terms without our written consent; we may transfer or assign our rights without notice. These Terms are governed by the laws of India, with India having exclusive jurisdiction over related disputes. Headings are for convenience only.
24. Grievance Redressal
In accordance with the Information Technology Act, 2000, the Consumer Protection (E-Commerce) Rules, 2020, and related rules, our Grievance Officer will acknowledge complaints within 48 hours and resolve them within 30 days of receipt.
Email: support@zevorae.com
Address: Orient Legacy, Badlapur, Maharashtra
25. Changes to Terms of Service
We may update these Terms of Service at any time by posting changes to our website. It is your responsibility to check periodically. Continued use of the Services after changes are posted constitutes acceptance of those changes.
26. Contact Information
Questions about the Terms of Service should be sent to support@zevorae.com.
Zevorae
Orient Legacy, Badlapur, Maharashtra